Privacy Policy

Belgrade miniCAB

MiniCab Transfers Belgrade

Email: [email protected]

Phone: +38163386493

Address: Kosovska 39, 11000 Beograd, Serbia


Introduction

BelgradeCAB ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.

Information We Collect

We collect information that you voluntarily provide to us when you send an inquiry via email or WhatsApp. This information may include:

  • Full name
  • Contact details (email address, phone number)
  • Travel details (date, time, pickup location, flight details, destination address)
  • Number of passengers and luggage
  • Payment information (for processing payments)
  • Any other information you choose to provide

How We Use Your Information

We use your information for the following purposes:

  • To respond to your inquiries and provide detailed explanations about our services and prices
  • To arrange and confirm your transfer services
  • To send driver and vehicle details, as well as payment instructions
  • To issue invoices and process payments
  • To provide customer support and assistance
  • To improve our services and customer experience

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. Your information may be shared with our professional drivers and service partners only as necessary to fulfill your booking and provide our services. All our drivers are professional, friendly, and experienced, ensuring your information is handled securely.

Data Security

We take the security of your personal information seriously. We use appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our vehicles and systems are maintained to the highest standards, and we have a record of zero complaints related to data or driving security.

Payment Information

Payments can be made via bank transfer, card payment, or in cash for certain services. All payment transactions are processed securely. Once payment is received, we will issue an invoice with all required information.

Customer Rights

You have the right to request access to, correction, or deletion of your personal information. If you wish to exercise these rights or have any questions about your data, please contact us at [email protected] or +38163386493.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.

Additional Services

When needed, we may assist customers with services not part of our arrangement (such as extra local rides, lodging assistance, restaurant booking, ticket or gift purchasing, parcel delivery, etc.). Any additional information provided for these services will be handled with the same level of care and protection.

No Hidden Costs

We never charge extra fees in case of flight delays. All travel expenses are communicated in advance, and we provide flat rates without hidden costs.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Phone: +38163386493

Address: Kosovska 39, 11000 Beograd, Serbia

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Effective Date: 2024-06-01